Shipping policy

Domestic Orders (U.S.)
We ship to all orders within the United States and sales tax is added to your total at checkout. Orders are processed within 1-5 business days and standard delivery time varies between 1-7 business days after fulfillment depending on your location.

EU & UK Orders
International shipping is offered to all countries within the EU and the United Kingdom. However, please note the following regarding duties and taxes: We charge these fees at checkout under duties and import taxes to comply with certain VAT regulations during shipping. This means your package will be covered with DDP shipping, (Delivered Duty Paid) which helps pay import costs if you paid the full total. It is the responsibility of the recipient if further custom duties and import taxes are requested.
Orders are processed within 1-5 business days and standard delivery time varies between 5-10 business days after fulfillment.

INT Orders
Orders outside of the U.S. and EU or UK are also subject to duties and taxes depending on your country and will be included in checkout. DDP shipping will be selected to cover import costs if available or buyer may be expected to pay custom duties and import taxes upon arrival.
Orders are processed within 1-5 business days and standard delivery time varies between 5-10 business days after fulfillment.

Order Tracking
You will receive a tracking number via email once order is dispatched.

Contact
For any questions and concerns, please contact me at the website contact page or using the email here: meow@candlewood.com